The survey shows that 79% responded that tech options increase convenience. Also, 70% said that more tech in restaurants increases order accuracy and speeds up service over all.
Furthermore, 34% of people surveyed said that these kinds of tech options encourage them to dine out or order in more. 34% sounds like a low number, but it’s a group who weren’t planning on spending money to begin with, so any part of it will add incremental income.
Moreover, 35% said they’re more likely to choose a restaurant with tech options over one that doesn’t have any. When making a decision about where to eat, 3 out of 10 people make a decision based on criteria that has nothing to do with food.
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