The software taps a data network of more than 10,000 merchants and harnesses AI to identify how best to address individual chargebacks in milliseconds. The solution can recognize legitimate shoppers and prevent them from being treated like a fraudster, while also identifying actual abusive consumers and compiling relevant data for customized evidence letters.
Signifyd also works to reduce the number of chargebacks that need to be disputed in the first place by offering regular reviews. This can help retailers optimize their processes, return policies, to reduce the number of chargebacks shoppers submit.
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