US financial services provider Wells Fargo has made its text banking service available to all customers, including those who have yet to sign up for the bank’s Online Banking service.
The service allows users to access their account information through their mobile phones via text queries. A text banking request to Wells Fargo can provide customers with their current available account balances, transaction history, credit card payment information, and the address of the nearest Wells Fargo ATM.
To activate the service, customers first need to visit wf.com/text from an internet-enabled mobile phone and provide their mobile phone number. They receive a “welcome” text message from Wells Fargo with instructions on how to use the service.
Within the Wells Fargo Mobile Text Banking, customer accounts are referred to only by nicknames, therefore account numbers, passwords or other personal information are not needed. Mobile Banking is covered by the bank’s Online Security Guarantee policy.
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