This collaboration will see the Canada-based fintech use Visa Developer Platform APIs to upgrade their conversational AI technology to provide a more personalized experience for banks to interact with their customers, including re-imagining the travel experience for cardholders.
For example, a customer could chat with a virtual assistant and follow an easy, intuitive process to ensure their cards are optimized while they are travelling; from turning on travel notifications before departing, retrieving foreign exchange rates while at the airport, and locating the nearest ATM at their destination. A customer could even disable a misplaced card to ensure protection against fraudulent transactions through a simple, natural conversation.
Finn AI is an AI-powered virtual assistant built for personal banking and finance.
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