Can an SOA approach help to drive both efficiency and innovation? A new Datamonitor report sponsored by ACI and IBM discusses the following: Despite the global financial crisis, increasing compliance and customer requirements will continue to drive the need to transform wholesale payments. Delivering both efficiency and innovation will require the convergence of siloed payments operations and processes. The underlying IT platforms need to support process standardization and simplification while achieving efficiency. Moving to an SOA approach can enable transformation by facilitating extensibility and providing operational leverage while controlling costs.