Much has been invested in the customer experience of many airline websites. Considerable time, effort and money has gone into making the whole process slick. Not only is it now relatively easy to book a ticket – options abound from selecting by schedules and timings to the good old fashioned “give me the cheapest” – but it is even easy to bundle it all together as a package... more information

You are dowloading the report ‘Mobile payments 2012 – My mobile, my wallet?’ that provides an overview of the current affairs in mobile payment, both on a global and regional level.

The attention for mobile payments has been rising steadily over the past years. Undeniably, mobile payments continue to be hot – perhaps hotter than ever. With the rise of smartp... more information

Credit card products in particular have borne the brunt of the crisis, with cardholders in Greece and Ukraine recording the largest changes in card usage.

T... more information

SafetyPay, a global online payment services company, has released a white paper entitled “Banking on Online Banking”.

The white paper includes details regarding the importance of expanding and monetizing the online banking channel and finding innovative payment methods, all in a changing landscape of the payments industry. Nowadays, financial institutions need to... more information

The European Payments Council (EPC), the coordination and decision-making body of the European payments industry, has published the EPC White Paper on Mobile Payments. The White Paper highlights the EPC's initiatives for mobile payments in the Single Euro Payments Area (SEPA) designed to facilitate implementation and interoperability of user-friendly mobile payment solutions across the 32 SEPA cou... more information

Online payments 2010, published by Innopay, a leading consultancy specialized in electronic payments and transactions, presents the current state of affairs in the global landscape of online payments. The report further expands and updates the findings of the 2009 version, but its geographical scope has been expanded to include not only Europe, but the world at large. The document has been divided... more information

European payments industry forum the Euro Banking Association (EBA) in collaboration with Dutch financial consultancy company Innopay has published the E-invoicing 2010 - European market guide, an overview of market status, trends and issues in European e-invoicing.