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Paytm partners with offline electronic stores to pave their way online

Monday 15 February 2016 | 10:22 AM CET

Paytm, an electronic payment services provider, has entered the omnichannel retail model by tying up with offline players in the mobile and electronic appliances sector and enabling them to list their stores on its ecommerce marketplace.

Paytm has already struck deals with 5,500 stores including 4,000 mobile stores and 1,500 large appliance retailers as a part of its omni-channel strategy, reports. Customers can now choose from a number of offline stores from where they wish to buy their product.

Amit Bagaria, Associate Vice President, Paytm said that they will focus on mobile stores and large appliance retailers at the moment as there are a fixed set of SKUs, and that it is planning on adding more categories in the future, the source cites.

Paytm will also empower the offline players with analytics and data that they can use to scale up their virtual brands better. The stores can create their own content on Paytm and engage with customers in a way that their brand personality remains intact on the online domain as well.

A recent study conducted by marketing firm Hansa Cequity and Retailers Association of India (RAI) shows that despite the rise of ecommerce in India, nearly 74% of Indian consumers prefer to shop across all channels which include local retailers, modern trade outlets and online.

The study, which took in responses from more than 1,386 consumers across 86 cities, confirms that three out of every four shoppers today are comfortable shopping across formats, and have done so in recent weeks. One-third of the consumers surveyed said they have shopped at both physical and online stores of the same retailers.

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