Many FSIs face the patching paradox— hiring more people does not equal better security. The study shows that companies struggle with patching because they use manual processes and cannot prioritize what needs to be patched first.
Study key findings:
17% increase in cyberattack volumes over the last 12 months
23% increase in cyberattack severity over the last 12 months
Of those surveyed, 37% say they actually knew they were vulnerable before the breach occurred
58% say that manual processes put them at a disadvantage when patching vulnerabilities.
As noted previously, attack severity and volumes are increasing. However, hackers aren’t just attacking harder and more often—they are also attacking faster: 53% of respondents from financial services institutions said that the time window for patching— the time between patch release and hacker attack—has decreased an average of 27% over the last two years. As AI-fueled attacks become more prevalent, we expect that window to shrink even further.
ServiceNow commissioned the Ponemon Institute to survey nearly 3,000 cybersecurity professionals. Of those surveyed, 467 were from financial services institutions. Respondents were based in Australia, France, Germany, Japan, the Netherlands, New Zealand, Singapore, the United Kingdom, and the United States, and represented companies with more than 1,000 employees.
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