For initial identification confirmation, the bank will request photos of the consumer’s identity card or passport, a selfie portrait picture, and an iDeal payment transfer of EUR 0.01. After registering, the banks mobile app clients can confirm their identity with a selfie. Recenty, the bank has been putting the new method to the test within its Usability Lab. A pilot was also launched in six ABN Amro offices across the Netherlands prior to full-scale release.
ABN Amro’s mobile banking app is currently used 57 million times a month.
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