During the 2018 holiday shopping period, attackers used stolen credit card data to make online purchases that they then picked up in stores. As such, ACI Worldwide, a global provider of real-time electronic payment and banking solutions, revealed a 13% increase in fraud attempts in the BOPIS channel.
Based on hundreds of millions of merchant transactions, BOPIS also saw consumer transactions peak at 20% right before Christmas, due to the fact that shoppers bought last-minute gifts before the holiday. Also, findings from the ACI data include:
Overall volume of purchases increased by 16%, while overall value increased 9% compared to the same period in 2017
BOPIS transactions increased 20%, peaking the weekend prior to Christmas
Fraud attempts on BOPIS increased 13%
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