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Digital Identity, Security & Online Fraud

Fenergo, Refinitiv partner for client onboarding services

Wednesday 15 May 2019 | 01:51 PM CET

The provider of digital Client Lifecycle Management (CLM) software solutions Fenergo has partnered with Refinitiv to allow customers to identify risk efficiently.

As part of the agreement, Fenergo's API integration with Refinitiv's World-Check One allows financial institutions to facilitate KYC verification and AML screening via a user-friendly interface. According to a Fenergo survey, 81% of C-suite executives at banks agree that information gathering, and managing increasing volumes of client data lengthens compliance and onboarding, thus negatively affecting customer experience. As such, Fenergo and Refinitiv's combined offering reduces the need for repeated customer outreaches for information. This enables financial companies to facilitate customer due diligence (CDD) and focus on optimising customer experiences.

By integrating World-Check One, customers are allowed to identify potential risks, and respond to threats across the entire enterprise. Users can also create and maintain a model inventory and an evidence trail of the acceptance or rejection of changes, and report on governance status, sign-offs, or supporting attachments and related issues, all from a single platform.

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