As part of the three-year renewed contract, Nationwide will use Experian’s credit bureau data, to assess new applications for credit, manage existing customers’ access to credit. The building society will continue to use Experian’s Delphi for Customer Management (DCM) software, Delphi for New Business scores and Delphi Data Block - a set of credit variables enabling clients to help build bespoke scorecards using Experian data. All three include predictive models and event monitoring to identify changes in the credit behavior of customers. In addition, Nationwide will verify, validate and authenticate customers’ identities, as well as prevent fraud through Experian’s online authentication services.
Nationwide will also migrate to ExPin, Experian’s new credit bureau platform. ExPin assigns every person a unique identifier PIN to reduce duplication and improve overall match rates and data quality. Experian’s latest innovation also allows accurate data sets to be accumulated and analysed within seconds to create a comprehensive, up-to-date picture of a customer’s financial circumstances, enabling the provider to gain a complete and accurate profile of its customers.
Experian allows businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also provides individuals with the ability to check their credit report and credit score and protect against identity theft.
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