Tip adjust allows customers to add a tip on the receipt after the EMV transaction is completed, alleviating one of the oversights of EMV and putting the ability to leave a tip back in the customer’s hands.
The new tip adjust feature not only returns the decision of whether to leave a tip and how much to the customer, but it also helps to reduce chargebacks and stops unnecessary disputes that waste merchants’ time and hurts profits. Tip adjust creates a payment experience similar to the way it was pre-EMV – the tip line is printed on the customer’s receipt.
By separating the tip from the other items purchased, the chances of a chargeback are reduced, as there is no disputing the intent of the additional charge. Tip Adjust is available on Ingenico’s iCT220 and VeriFone’s Vx520 and Vx680 terminals.
North American Bancard (NAB) is a credit card processing company that offers solutions for credit, debit, EBT, check conversion and guarantee, gift and loyalty cards and more.
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