ESM is a core monitoring service which integrates directly with Jack Henry Bankings SilverLake System and CIF 20/20 systems. The monitoring service helps protect against outside hacker attempts and unauthorized internal actions that can cause security breaches. NetTeller ESM, aimed at banks using Jack Henry Bankings NetTeller Online Banking platform, provides an additional layer of security protection for banks to defend their retail and commercial customers from online fraud. NetTeller ESM adds layers of security that track various cash management and online banking activities to help identify ACH/wire fraud and support compliance with the FFIEC Authentication Guidance Supplement issued in June 2011.
ESM fraud analytics enable banks to manage threats by defining pre-emptive measures to track key events and flag items requiring immediate attention. The cross-channel service monitors internal and online activities using behavioral analytics to determine if activity is expected and legitimate when compared to historic data and patterns and also uses ACH batch analysis to monitor suspicious transaction activity that could indicate fraud.
Most recently, ProfitStars has been selected by US software manufacturer Pitney Bowes to integrate the latter with its Volly secure digital delivery service.
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