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Digital Identity, Security & Online Fraud

Pindrop fraud detection technology available on Aeriandi voice platform

Tuesday 13 March 2018 | 01:08 PM CET

Voice solutions provider Aeriandi and fraud detection company Pindrop have partnered to make Pindrop`s antifraud detection solutions available on Aeriandi`s cloud-hosted voice platform.

Aeriandi’s customers can now use Pindrop’s phone channel authentication and antifraud detection technology in their existing voice security platform without installing additional on-site hardware. Fraud alerts can be sent directly through Aeriandi’s web-based operator portal, with the option to be embedded into a customer’s desktop software or customer relationship management (CRM) system. Pindrop’s Phoneprinting technology analyses more than 1,380 features of a call’s audio to detect the subtle anomalies that indicate fraud, and determine its true device type, geo-location and carrier.

Aeriandi will also integrate Pindrop Network technology, which provides an analysis of a phone number’s history and behaviour. Using machine learning techniques, the product is able to use informed model characteristics to develop an initial assessment of the call in real-time, providing a pre-call layer of security and alerting agents to potentially fraudulent calls before the conversation begins.

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