ReD, TeleSign to deliver authentication solutions to Red Shield customers

As part of the agreement, TeleSigns data and authentication products will be integrated and made available to customers of the ReD Shield fraud prevention service.

ReD’s merchant customers will be able to access TeleSign phone identification and verification services from the ReD Shield customer service interface. These services, including TeleSign PhoneID Standard, PhoneID Contact, PhoneID Live and TeleSign Verify, will assist merchants’ fraud verification agents to check information provided.

The services in detail include:

TeleSign PhoneID Standard
• Identifies the phone type, including prepaid mobile, VoIP, SKYPE, landline, enabling an assessment of associated risk;
• Ensures that SMS messages are sent only to SMS-enabled phone types;
• Geographic information from registration (city, county, state, country, latitude, longitude and time zone);
• Ensures that the phone number provided by a customer is formatted properly, correcting it if necessary. TeleSign AutoFix has been shown to provide a 15-20 percent lift in transaction throughput by automatically correcting improperly formatted phone numbers.

TeleSign PhoneID Contact
• Enables comparison of address verification service information, including street number and zip code, and/or bill to/ship to information with phone contact information
• Enables cost efficient identity checks in the event of a challenge or review

TeleSign PhoneID Live
• Provides actionable international data points on individual phone numbers, to help mitigate fraud, including:
• Phone subscriber status (active/disconnected)
• Device status (reachable/unreachable)
• Roaming information (roaming status and country)

TeleSign Verify
• Leverages SMS or voice authentication when required and enables the agent to:
• Automate the review process by profiling transactions, automatically sending authentication codes via SMS or voice message.
• Clear an order when a transaction is in the queue for review
• Establish an account during the registration process
• Authenticate for trusted password resets