Biller Direct was designed to integrate electronic billing and payment (EBP) capabilities into company websites. The platform’s new capabilities include a “push e-bill” option that enables the delivery of secure PDF e-bills via e-mail and mobile alerts that notify consumers via their mobile device when a bill has been received.
With Biller Direct HV from Fiserv, billing organizations can deliver bills electronically to all channels including the web, email and mobile devices.
The Secure PDF e-Bill Via e-Mail functionality gives consumers the option to receive and view a secure PDF version of their bill from any e-mail inbox, regardless of the e-mail service provider. Fiserv adds an encrypted PDF attachment to the bill reminder, secured with a consumer-defined passphrase for added security.
The Mobile Billing Alerts functionality enables consumers to receive Short Message Service (SMS) text messages delivered to their mobile device with notifications regarding their billing account, including a bill reminder that contains bill summary information. Fiserv has already secured partnerships to make this new upgrade available and compliant with all U.S. mobile carriers.
Secure PDF e-bills and mobile alerts can help billing organizations reach a broader audience and appeal to consumers who have not yet switched to paperless billing, with the potential for providing billers a lift in e-bill adoption.
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