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E-invoicing, SCF & E-procurement

Nordea, Nets launch e-invoicing service via Facebook Messenger

Wednesday 29 November 2017 | 01:57 PM CET

Nordea has partnered with Nordic payments processor Nets to implement a service which enables consumers to pay their bills via Facebook Messenger.

The service is fully automated and the payment is initiated via an online dialogue with a chatbot in Facebook Messenger.

Customers first enroll via their Bank-ID and then then use the PIN they have created for mobile banking. Moreover, users can confirm, view or change their e-invoices in Facebook Messenger.

This implementation represents a new channel and opportunity and, as before, customers can still handle their e-invoices via their mobile and online banking applications, whichever they prefer.

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