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Tieto to provide a CRM system for a Finnish energy company

Thursday 21 November 2013 10:32 CET | News

Finland-based IT services provider Tieto has unveiled plans to provide a large-scale CRM system for the energy company Suur-Savon Sähkö and its subsidiary Järvi-Suomen Energia.

The system covers customer management, usage sites, connections, products, electricity offers, contract details, communications and invoicing as well as monitoring of receivables.

The solution will enable Suur-Savon Sähkö to manage entire customer relationship lifecycles related to electricity sales, district heating and network operations. The solution also includes electronic services for the energy companys customers as well as reporting and analysis solutions.

In recent news, Tieto and the Russian processing centre PetroCard have implemented a 3-D Secure issuing solution for Visa payment cards.


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Keywords: Tieto, CRM system, Finnish energy company, invoicing solutions
Categories: Banking & Fintech
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Countries: World
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Banking & Fintech