IBMs products and services, combined with the B2B capabilities of Sterling Commerce are meant to enable the integration of key business processes through the entire cross-channel solution lifecycle, from marketing and selling to order management and fulfilment. These offerings will give clients the ability to manage their networks of business partners through public or private cloud computing environments.Sterling Commerce technology will complement IBMs software offerings, enabling the addition of capabilities to IBMs frameworks supporting the retail, manufacturing, communications, health care and banking industries.
The deal will be completed in the second half of the year, with 2,500 Sterling employees to be transferred to IBM. The Sterling unit will be integrated into IBMs WebSphere organization in the parent companys software group.
So far, over 18,000 global customers have selected Sterling Commerces services. The company enables more than 1 billion business interactions a year for clients in the financial services, retail, manufacturing, communications and distribution industries. In April 2010, the company launched a new version of its payment services hub. Dubbed Sterling Total Payments, the integrated payments channel is set to provide its users with management and control of payments exceptions, management for domestic and international payments, as well as compliance services.
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