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Ecommerce

Ingenico, Joinedapp partner to boost global ecommerce

Thursday 29 June 2017 | 08:54 AM CET

Ingenico Group has announced its investment in Joinedapp, a US-based start-up, to enable retailers to connect with customers on their preferred mobile apps.

Due to the fact that e-mail and social media marketing channels have matured, chatbots are considered to be the next frontier in ecommerce sales and distribution. The start-up’s chatbot technology offers large and SMB merchants a solution to engage and monetize audiences across social messaging. Start-up’s AI enables an end-to-end ecommerce solution known as conversational commerce – consumers engage, browse, and pay – all within a messaging app.

Embedded into messaging bots, this solution leverages Ingenico ePayments’ Connect technology and its portfolio of international and alternative payment methods. It removes the need for the consumer to leave the messaging app to complete a purchase. Furthermore, as it is compliant with all major messaging apps – including Facebook Messenger, Line, Telegram, Kik, Skype, Slack and WeChat, this solution allows merchants to create their messaging bot user experience once and deploy it across all networks.

For more information about Ingenico Group, please check out a detailed profile of this company in our dedicated, industry-specific online company database.

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