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Retailers see value in collecting data from beacons

Tuesday 18 August 2015 11:52 CET | News

Marketers continue to tout beacons for their personalization capabilities, although most retailers are still in the experimental phase, recent reports unveil.

A joint June 2015 study by Econsultancy and Signal looked at the usage of first-party data among marketers in North America. The sources of said data, including websites, point-of-sale data and email, were the usual suspects, but interestingly, beacons also made an appearance, albeit as the last choice. Nearly one-quarter of ‘strong ROI’ companies collected data from beacons, compared with 8% of all others.

In a separate Econsultancy study in partnership with ResponseTap, just 8% of agency professionals worldwide and 5% of client-side marketers cited in-store geo-targeting technologies like beacons as a method of connecting online and offline behavior.

In practice, beacons are more likely to push a welcome message or general discount unrelated to a shopper’s location or preferences. And rather than being seamless, many implementations require active participation from consumers.


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Keywords: retailers, online sales, ecommerce, data, beacons, North America, marketers, ResponseTap
Categories: Payments & Commerce
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Countries: World
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Payments & Commerce






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