Wirecard reveals prototype Grab and Go store

The Grab & Go Store concept offers shoppers a streamlined purchasing experience through AI: consumers enter the store via smartphone, pick products which are scanned automatically, and the payment happens when leaving.

Launched by Wirecard’s Innovation Labs, the Grab & Go Store works through a combination of computer vision, deep learning, and logic. The store offers a convenient and streamlined customer journey: both pre-registered and new shoppers can enter the store after being automatically identified at the door, select their desired items, and leave.

The store grants access to customers through a variety of methods via smartphone, which can be tailored to the merchant’s preference. Non-registered users can enter the store with a tap of their credit card, after entering an email address to receive their receipt. Another scenario consists of giving access to users who have downloaded the store app and have registered their payment data beforehand. After selecting their items, shoppers walk out of the store and the payment is triggered. The system detects misplaced items, for example items which were picked up and then left on a different shelf, and will not charge the shopper for these items. As a result, customers can shop as they would naturally, picking up and examining items and leaving the store only with the items they have decided to buy.

The store lends itself to a variety of retail scenarios. Instead of being present at the checkout desk, staff can carry out other customer service roles. The store can also be adapted to a store-in-store concept, for example for expensive or age-restricted products. Merchants can leverage on additional features via an app, such as real-time inventory updates, meaning that the store manager is always up to date on inventory changes and can react accordingly.

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