According to MasterCard, 49% of New Zealanders expect they will not use cash in ten years’ time, with digital payments taking its place.
Security remains the biggest concern when shopping online (49% stated this was their top concern), ensuring you are dealing with a legitimate business (35%) and whether the quality will be as described/expected (34%).
However, concern about online security of personal and banking details has decreased in this years’ survey as Kiwis become more comfortable and confident to conduct more personal business online, with 66% of New Zealanders making purchases online at least once a month, according to the research.
The research also found the biggest concern with shopping online is the security of banking and personal details (49% top concern), down from 60% in 2015, as people become more confident with online shopping.
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