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Mobile Payments

Hang Seng extends mobile payment service to SmarTone customers

Monday 25 November 2013 | 09:44 AM CET

Financial institution Hang Seng Bank has entered an agreement with Hong Kong-based wireless communications provider SmarTone.

Under the terms of the agreement, SmarTone is set to roll out the Hang Seng mobile payment service to smartphone users.

The Hang Seng mobile payment service is set to be available to SmarTone customers from Q1 2014. Participating customers can use designated near field communication (NFC)-enabled mobile phones to make payments through MasterCard PayPass terminals at approximately 3,000 merchant outlets in Hong Kong.

To activate the service, customers can visit any SmarTone shop to obtain an NFC SIM card. After downloading the Hang Seng mobile payment app from the Google Play Store to an NFC-enabled smartphone, they can then download their Hang Seng mobile credit cards and use the phone to make payments.

The entire payment process is encrypted. Customers can also opt to enter a password each time they make a payment and check their 20 most recent transaction records on their phone. Should any participating customer lose their mobile phone, they can call Hang Seng or their telecommunications service provider to suspend the service.

Participating customers can also download e-coupons via the Hang Seng mobile payment app to receive special offers when making mobile payments. The e-coupons can be used in conjunction with cash dollars/ merchant dollars at designated merchants.

In recent news, Hang Seng Bank has partnered with mobile network operator CSL to extend its mobile payment service to 1O1O and one2free customers, allowing them to use designated near field communication (NFC)-enabled mobile phones to make payments at a number of retail outlets in Hong Kong.

More: Link
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