Aite Group`s report, Growing Small-Business Mobile Adoption, analyses US small-business mobile banking adoption and guides financial institutions to the functionalities most likely to help them achieve their mobile payments goals.
With 18% of small businesses stating they probably or definitely will be switching institutions over the next two years, a robust set of mobile functionalities is a requirement no bank, regardless of size, can afford to ignore.
While 34% of US small businesses make payments through their bank’s mobile offering, overall volume and frequencies are low, with only about 1% of all small-business payments being made via this channel, reports Aite Group
The mobile channel is an important in the small-business space, but a failure to offer the right functionalities is preventing frequent usage and adoption from reaching the levels banks expect.
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