The launch follows the implementation of the service in Kenya, Malawi, Niger, Sierra Leone, Tanzania and Uganda. The Zap service enables customers to use their mobile phones like a mobile wallet to pay for goods and services, receive and send money to friends and family, top up their own airtime account or top up someone elses. Customers will soon be also able to send and receive money to their bank accounts, withdraw cash and manage their bank accounts.
In order to sign onto the service, customers must register their personal details, with a valid photo ID card, at any of the Zain shops nationwide or with any of the partner banks like UBA, Standard Chartered Bank or Ecobank and their nationwide branches. Registering on to the service automatically registers the SIM card, which is currently a requirement by the NCA for telecom operators. The service is protected through a state-of-the-art security application. Zain operates in Bahrain, Burkina Faso, Chad, the Republic of the Congo, the Democratic Republic of the Congo, Gabon, Ghana, Iraq, Jordan, Kenya, Kuwait, Malawi, Madagascar, Niger, Nigeria, Saudi Arabia, Sierra Leone, Sudan, Tanzania, Uganda and Zambia, providing mobile voice and data services to over 70 million active customers.
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