The VIP Fraud Detection Service assesses and registers online users’ behaviour, subsequently requiring additional authentication when it detects suspicious activities. The service processes around 1,000 transactions per second, and employs a rules engine and a self-learning behaviour engine to process each event and determine fraud risks based on pre-determined parameters such as location, device used, time, network address, transaction type and user information.
If a risk threshold is exceeded, the intervention engine can require a higher level of authentication. The service also includes fraud investigation and case management tools to help Flagstars internal security teams investigate and resolve potential fraud.
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