The white paper shows that many online merchants will miss out on sales if they do not accept the local forms of payment preferred by local consumers. This makes the white paper a must read for those who want to learn about “where to play” and “how to win”.
Refreshingly, the white paper supports GlobalCollect’s claim with two convincing case studies (The Financial Times and Rosetta Stone). These case studies show how these leading online merchants have partnered with GlobalCollect and followed best practices to grow their international business.
Triggered by this white paper The Paypers invited Jan Manten, CEO of GlobalCollect, for a table talk on the white paper, his reactions to the success of the global reach of GlobalCollect and his views on future developments.
Meat to the BoneJan Manten hopes that the readers of the white paper are pleased and inspired by it. It was GlobalCollect’s aim to get the message clearly across and to have appealing case studies backing up the paper. “The case studies of The Financial Times and Rosetta Stone underline the impact of optimizing payments through GlobalCollect: reduce costs and boost conversion rates”.
“Our ultimate goal is to support the growth of our merchants. For the first time, our ambitions and solutions have been described in a white paper”.
GlobalCollect offers a structured approach to be or become a successful international online merchant. Jan Manten explains: “As a payment partner we offer a solution rather than a product. We set-up a single IT interface to handle all payment methods across all countries combined with consulting on local legislation, popular local payment methods and cultural pitfalls”. The knowledge on cultural pitfalls and preferences has been gained over the last 15 years and has become an important part of GlobalCollect’s expertise over time.
Flexible middlemanAnother important asset is GlobalCollect’s ability to “lean back, forth, left or right”. The company can adjust to present and future circumstances; a true necessity for the global focus for GlobalCollect as a company and for its merchants. “We do not want to set the rules of the game”, Jan Manten continues, “but are at the same time always anticipating developments and adjusting our position in order to serve our customers’ interests best”.
Seizing the Potential The future looks bright for GlobalCollect. The company offers online merchants a huge international potential through its global reach, solutions and services. This potential is twofold: reduction in costs of accepting all payments via a single PSP and boosting revenues by streamlining back-office processes and increasing conversion rates. GlobalCollect will continue gearing the globalization towards business opportunities for its customers, while at the same time continuing to be a Payment Service Provider that is trendsetting and innovative.
Moreover, GlobalCollect will continue to focus on quality and operational excellence. “A financial transaction has become a commodity creating opportunities for broadening the offering of services by GlobalCollect, e.g. through consultancy on the international fragmented landscape, risk mitigation and foreign currency management”.
GlobalCollect, the world’s premier payment service provider of local e-payments, and independent consulting firm Edgar, Dunn & Company have developed a white paper, including case studies about the Financial Times and Rosetta Stone, that describes how leading online merchants address this “last mile” and turn browsers into buyers.
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