New features for Accenture Multichannel Platform 2.0 and Accenture Product and Fee Factory 2.0 software enable banks to offer customers choice in channel interactions, bring more visibility and efficiency to operational tasks and capitalize on customer relationships through personalized offerings.
Accenture Multichannel Platform 2.0 software allows banks to develop and integrate new and existing customer channels. It is designed to help banks enhance customer experiences by offering integrated banking services accessible via the web and mobile devices, as well as through branches, call centers and ATMs.
Accenture Product and Fee Factory 2.0 offers banks a central platform to create, price and launch new products, while also creating customized bundled offerings.
Additional enhancements to Accenture Product and Fee Factory include enhanced support for banking product versioning. Product versioning provides bank managers with the ability to define new products, check product history evolution and manage the overall product lifecycle.
In recent news, Accenture has signed a 12-month contract to deliver technology and management consulting services in order to reengineer and implement the way beneficiary programs are delivered in Punjab under the Aadhaar biometric identification program.
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