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Accenture: Open banking gaining traction in Hong Kong

Monday 10 December 2018 10:34 CET | News

Half of commercial bank customers in Hong Kong already participate in open banking platforms, with 27% also planning to do so in 2019, according to Accenture.

The study issued by Accenture found that most large banks in Asia-Pacific are moving towards providing open banking services for their commercial clients as part of their digital transformation programs. One in two banks in the region expect that open banking will help them grow their revenues by up to 10%, with a further third anticipating growth of up to 20%.

Interest among Hong Kong corporate banking customers is also high, with 63% of SMEs and large corporates interested in joining an open banking ecosystem with their banks. But Hong Kong respondents were also the most willing among the 11 countries studied to access open banking services through a non-bank fintech or third party service provider.

The top expected benefits of open banking among Hong Kong commercial bank customers include enabling banks to reach more clients and partners (23%) and reduce the cost of client acquisition (22%). The business areas commercial bank customers in the city believe can be most improved through open banking partnerships with their banks include finance, cash management, payments, treasury and liquidity management.


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Keywords: Accenture, study, survey, research, Hong Kong, Asia, Asia-Pacific, APAC, Open Banking, Commercial Bank, SMEs, fintech
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