SmartGuard monitors the customer’s payment activity by comparing transaction characteristics against a set of defined rules established by the bank. The service allows setting and modification of rules to optimise fraud prevention. When suspicious activity is detected, Tsesnabank can configure SmartGuard to send customer e-mails or SMS text messages, raise an alert with a call center operator, decline the transaction or block the card.
Tsesnabank has already been a BPC SmartVista client. SmartVista is a single integrated service developed by BPC Banking Technologies and used for transaction processing and card management.
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