Through its integration with the WhatsApp Business solution, customers who use WhatsApp to chat with family and friends can now also receive instant notifications on the status of their transactions.
Given the challenges of SMS delivery in many markets, customers can often miss out on real-time information about their transfers. WhatsApp will provide WorldRemit customers with even more choice in their communications preferences.
WorldRemit is the first fintech company in the UK to integrate with the WhatsApp Business solution. Pioneering a mobile-first approach to the USD 600 billion a year remittance industry, this integration supports WorldRemit’s goal of serving 10 million customers connected to emerging markets by 2020.
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